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Server

VendTek's eFresh System enables consumers to purchase prepaid and financial services, such as cellular time, eCash cards, POSA, credit cards, tickets of all types etc, using a variety of clients, including POS, PC and self-serve terminals, connected to a central server rather than inefficient traditional distribution channels. VendTek's secure systems reduce shrinkage (theft) and inventory requirements while improving consumer access to prepaid services. There are many advantages to this form of product distribution as outlined below.

 
Consumer Benefits
Convenience - easy to use and easy to understand
Services are always available in all denominations - no "out of stock" situations
More services available - the system can manage a virtually limitless number of products and services.
  Retailer Benefits
Automation reduces overhead and clerk labor costs
Shrinkage and theft are eliminated
Inventory and restocking costs are eliminated
No "stock outs"
Additional products, services and denominations can be sold without additional costs

 
Turnkey and Customized Solutions
The eFresh system has been in use providing electronic distribution since 1999. Turnkey systems can be provided and VendTek can customize the system to meet your needs. The customizations of the network can include software, terminals, designs, graphics, language, branding and much more.
eFresh can be used to distribute virtually any prepaid or post paid product and service including the following:

Mobile Dial tone
Long distance including POSA (Point of Sale Activation of cards)
Credit and Debit cards Utilities
Ring tones Games
Money transfer and account loading

  Service Provider Benefits
Lower product and distribution costs - no physical cards means more profitability
Increased distribution and product availability to consumers increases revenues
Soft inventory can be managed electronically
Targeted marketing - allows distribution flexibility by matching consumer demographics
Lower distribution channel management costs

eFresh is developed by VendTek. It is modular, flexible, and scalable. Our licensing model allows you to select specific features and use any available terminals that you prefer.



 
eFresh Features

The operator controls the inventory locally.
Secure architecture prevents data theft, unauthorized use/duplication of terminals and servers, accidental data loss, and numerous other security features.
Data secured by banking industry standard DES and 3DES encryption and multiple encryption layers.
Terminals can communicate via dial up (land-line or wireless) and/or TCP/IP over the Internet.
Supports multiple simultaneous terminal types. You are not restricted to one terminal manufacturer or hardware.
eFresh can accept any type of electronic file for distribution and ensure that the inventory is protected at all times.
eFresh can be adapted easily to connect to service providers for products requiring activation
Provides extensive inventory management and reporting capabilities.
Automated, customized reports can be delivered to your inbox on any schedule you choose.
Multi-level commission calculations for merchants, agents and sales organizations
Sales and commission data can be integrated with existing accounting programs.
Invoices can be delivered to the merchants through many means including fax, email and even printed on the terminal.
Remote terminal configuration of product selection and receipt layouts including graphics and advertising. This allows easy addition of new products.
Multiple transaction types - online, batching, and bulk sales
Product Code Aliasing - pseudo and alternate language products can be created for customers using the same supplier pin product
Product and software updates can be downloaded to the clients
Money transfer and financial transactions can be supported by interfacing eFresh with payment processors
Terminals and Server maintain records for history tracking and reporting.
Easy to use interface allows the operator to monitor all communications between the server and terminals.
Uses industry standard reporting to allow fully customizable reports to be generated and emailed automatically, as scheduled.
Critical applications can be run on secondary/back-up PC's to automatically take over in the event that the primary PC's fail.
Extensive logging
Database and applications can be setup on one or separate computers.
The database and applications are Oracle version independent, you can even use you're your existing Oracle database server.
Highly secure architecture. Prevents data thieves, prevents unauthorized use/duplication of terminals and servers, prevents accidental data loss, etc.
eFresh can be used on a wide range of computer systems and is designed for scalable growth.
Disaster recovery provisions when secondary server is used.
Invoices can be delivered to the merchants by fax, email and even printed on the POS terminal.
Supports multiple languages. Terminals are available currently that support English, French, Spanish and Chinese.
 
Security and PIN Protection

Every terminal must pass an authentication process with the eFresh Server before it can be used. Your pins are stored in an encrypted form from the time they are received until the time they are printed on the terminal for presentation to the customer. Every pin is encrypted with a random DES key from a customer specific key set and every communication between the server and each terminal is further encrypted using DUKPT. DUKPT stands for Derived Unique Key per Transaction. That means the key is changed after every transaction is processed. Every terminal in your network will use a new unique key for every transaction. VSI's secure proprietary encryption scheme guarantees the integrity of the information using a message authentication code.

Duplicate PIN records are not permitted in the database due to constraints that will not allow the same PIN record to be inserted twice. The combination of product code, pin serial number and pin batch number must be unique or the database will simply not permit the record to be inserted by any application or means. Further protection against duplicate PIN sales are provided by extensive data checking and error correction during communications. As a final step, PINs can be quarantined by the server automatically if there is any possibility of an error in the PIN's status.

eFresh Server Applications

eFresh has been developed by VendTek and is modular, flexible, and scalable. The design of the software allows the selection of specific features and the choice of terminals regardless of brand. VendTek can customize the applications for the specific market requirements to ensure the software meets your needs.

Each eFresh application functions independently and can be installed on one or more computers to provide redundancy and scalability. The eFresh server applications are modular and support a wide variety of functions which can be configured to suit your individual business requirements.

The eFresh server software modules include multi-language context sensitive help bars and cover all aspects of operating the transaction network and can be adapted to any specific requirements you may have. The existing functionality includes:
Transaction Processing Network Monitoring
Reporting Merchant Management
Terminal Management Stock Management
Customer Support  

Each eFresh module functions independently and can be installed on one or more client PC's to create a scalable server solution that meets your needs and budget. This allows the number of simultaneous terminal connections to increase with network expansion providing total scalability.

eFresh runs on Intel processors using Microsoft operating systems such as Windows XP, NT, 2000 and 2003. eFresh is designed to work with the enterprise standard Oracle database (running under any operating system such as UNIX, Linux, or Windows).

eFresh integrates with Crystal Reports to give you total control over reporting. Advanced configurations include database replication for reporting and backup, full redundancy, alarming and paging, and disaster recovery systems.

 
eFresh eCommNet

eCommNet is the transaction engine for the eFresh system routing data between the clients and the server. It performs data transfers and encryption and checks clients for proper identification and status.

Clients can connect using dial-up or TCP/IP and each eCommNet client can now accept up to 60 simultaneous transactions of each type of connection.

The eCommNet clients are redundant so maintenance can be done on the system with limited impact.

Server responses to clients can be sent in the language requested by the terminal. Current languages supported: English, French, Chinese, Spanish, and Portuguese.



 
eFresh Manager

eFresh Manager provides management functions for the eFresh system including PIN management, alarms, monitoring, and access control.

An interface is provided for importing and exporting PINs. Stock levels are monitored and low inventory triggers configurable alarms. Other applications are monitored and configurable alarms are triggered if transaction processing is stopped for any reason.

The alarms can be sent via SNMP, SMTP or MAPI.

Manager provides a user account management interface to configure users' access rights to each server application

New Service Provider modules allow quick implementation of connections to other servers for functions automated stock ordering.




 
eFresh Scheduler

eFresh Scheduler automates Crystal Reports and eFresh maintenance tasks, such as invoicing.

Each task can be configured to run daily, weekly, monthly or at a specified date and time and with specified priorities. Output can be sent to via email or FTP or direct to a file or printer.




eFresh Control Centre

Network management functions are consolidated into one interface in the eFresh Control Centre.

Clients can be grouped as required to reduce administration time.

eFresh Control Centre provides the interface for client and site management, as well as product offerings including voucher receipt layouts for the clients. Layouts for all network vouchers can now be viewed and managed together in one screen to facilitate full product terms and conditions updates network wide more easily.

Control Centre also manages merchant accounts and wholesale transactions.

Terminals can be linked to merchants to allow for commission calculations along with transaction limit controls.

Wholesale accounts are handled via order management and can be prepaid or post paid accounts.





eFresh Cash Account

eFresh Cash is optional functionality that allows network management of cash deposits for selling prepaid vouchers. This can be effective in markets where credit or electronic payments are not available.




eFresh Stock Manager (available in 2008)

Stock Manager enables the user to easily view historic stock levels, sales trends, and the expected demand in order to define the number of pins to order.

It charts stock levels against sales for each product to identify trends and forecast required inventory levels.

It charts forecasted and safety buffer levels versus real stock levels for each product to enable order optimization.



 
eFresh Viewer

eFresh Viewer is a customer support application that allows viewing of transaction information along with any other database table in the eFresh system. It provides real-time database access for customer service inquires.

Authorization to view decrypted PINs is controlled separately for sold and unsold PINs. If needed, a voucher can even be created and printed.

User configurable interface layouts mean you can control which tables will be displayed on the main page and which fields of each table will be shown. Multiple layouts can be created and saved to allow all users to view the data they need.

Users can easily search for records using default search fields as well as a custom search field which allows searches based on any field in the current layout. Search result fields can be drilled down by using the search button beside each result field.

For searches returning multiples records, the results can also be viewed in a grid for easy comparison of records and fields.




eFresh eTransport and Pin Import

eTransport is an offline application designed to run at the PIN Provider's location. It provides file compression and 3DES encryption. Written in Java it can run on many platforms including Windows and UNIX. It requires no user intervention and can be easily integrated with the Provider's PIN generation system.

PIN Import runs on the eFresh server to accept supplier PIN files and enable the PINs to be loaded into the eFresh database. It recognizes multiple source file formats and new product profiles can be created to easily support new pin file formats. All PINs are DES encrypted with a random key before loading to the database.





eFresh Pin Entry

eFresh Pin Entry can be used to operate an eFresh system even if you can't obtain a supply of electronic PINs. PIN data can be entered using customizable forms that provide error checking and controls to reduce data entry errors. If prepaid cards are being used, a complete image of the card can form the data entry screen to provide a familiar interface to the user. Multiple profiles can be created to match all products required.





eFresh Web Reports

Web based reporting can be installed with the eFresh system. This provides an easy to use interface for reporting and reference. Users can have different access levels to support management, sales organizations, and merchants. Sales organizations have access to terminal data for all merchants that they are responsible for on the network.
Client access to eFresh Web requires nothing more than a web browser, no plug-ins are required. Reports can be customized by each web user.

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